Welcome, Rachel. You're all set.
Guidebook and AI messaging for OwnerRez.
HostOwls connects to OwnerRez through its partner program. Once access is approved for your account, every reservation gets its own guidebook, and guest questions get answers from the same details.
Through the OwnerRez partner program. Ask about it in the demo.
What flows from OwnerRez into HostOwls
Reservations stay in OwnerRez. HostOwls reads them and keeps each guest's guidebook in step. The rows marked "Added in HostOwls" are the parts you write once yourself.
| From OwnerRez | In the guest's guidebook | Used by AI replies |
|---|---|---|
| Properties | Property name and address, so each guest opens the right guide | Knows which property the guest is asking about |
| Reservations | This guest's arrival and departure dates | Answers check-in and checkout questions for this stay |
| Guest details | Their name on the welcome line | Addresses the guest by name |
| Door codes | Not read from OwnerRez. You add the door code or lockbox steps once per property in HostOwls | Answers from the code you added |
| Guest messages | Questions the guidebook missed go into the weekly review | Replies in the OwnerRez conversation, or hands off to a person |
| Change notifications | The guest's link updates when the booking changes | Answers from the new details |
| Added in HostOwls | House rules, Wi-Fi, parking, appliances and local tips, once per property | Answers from the same details |
What syncs is taken from the OwnerRez API documentation, checked October 22, 2026.
Set up in three steps
The first step is on us. After that, no data entry beyond your property details.
- Book a demoWe request access through the OwnerRez partner program for your account.
- Connect and add the detailsOnce OwnerRez approves access, connect your account and add house rules, Wi-Fi and local tips once per property. Door codes go in here too.
- Send the linkEach guest's guidebook link goes out with the messages you already send from OwnerRez.
What it costs with OwnerRez
Per property, per month. No setup fee, contract or commission.
Full pricing- Guidebook
- Free for your first property, then US$2.50 per property / month, or US$1.25 from 10 properties
- AI messaging
- US$4 per property / month, or US$2.50 from 10 properties, guidebook included
OwnerRez questions
What does HostOwls read from OwnerRez?
Do I have to stop using OwnerRez's own messaging or guidebook?
Is the OwnerRez connection live?
What happens when a reservation changes in OwnerRez?
What does it cost with OwnerRez?
Using OwnerRez? See it with your own reservations.
Book a demo and we'll show you the guidebook and replies your guests would get, built around your own listing.
The guidebook is free for your first property. There's no setup fee, contract or commission on any plan.